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Expert Technical Advice
Installation and Commissioning Services Available for Residential and Commercial Applications
All Hydraulic Power Solutions products carry a full year’s warranty on assembly and manufacturing faults. Maintenance must be carried out according to the relevant product service manual as supplied with your new machine. If the generator is going to be subject to exceptional use, the user has to notify the manufacturer and consequently the warranty period will be adapted to the given circumstance.
2. Wear and Tear
Ordinary wear and tear, improper maintenance, user’s mistakes, abuse and misuse are not covered by the warranty.
3. Repairs
In case of a repair covered by warranty, the user is requested to contact Hydraulic Power Solutions first. We will then decide whether Hydraulic Power Solutions or the user can take action to remedy the problem either at an approved local repair shop or the unit is returned to our premises for repair. Transport will be at our cost, subject to warranty being approved.
4. Generator status
Generators that are returned under the warranty must be complete, with the serial no. and engine no. loose components or generators that have already been dissembled are not covered by this warranty.
5. Alterations
Alterations to the generators without the manufacturers consent can cause the warrant to expire.
6. Generator Access
If the generator is installed in a vehicle or cabin of any kind, removal for repair purposes must be at the cost of the user. If the generator cannot be removed, the entire unit will need to be returned to Hydraulic Power Solutions at the cost of the user.
7. Consequential Losses
Hydraulic Power Solutions shall have no further liability to the user under this warranty and in particular but without prejudice to the generality of the foregoing Hydraulic Power Solutions nor any alleged loss of earnings by the user whilst the goods are being repaired or replaced by Hydraulic Power Solutions